Terms of Use

Welcome to Lumen Mental Harmony LLC ("Lumen Mental Harmony," "we," "our," or "us"). By accessing, browsing, or using this website ("Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with these Terms of Use, please discontinue use of this Website immediately.

The content provided on this Website is intended solely for general informational and educational purposes.

Nothing on this Website constitutes medical advice, psychiatric advice, psychological advice, diagnosis, treatment recommendations, or healthcare services.

Use of this Website does not establish a therapist-client, provider-patient, clinician-client, or other professional relationship with Lumen Mental Harmony LLC.

You should always seek the advice of a qualified healthcare professional regarding any medical or mental health concerns.

This Website is not intended for crisis intervention or emergency services.

If you are experiencing a medical emergency, call 911 immediately.

If you are experiencing thoughts of self-harm, suicide, or a mental health crisis, call or text 988 to reach the Suicide and Crisis Lifeline.

If you believe you may be in immediate danger, seek emergency assistance immediately.

Lumen Mental Harmony LLC provides outpatient behavioral health and mental health treatment services, which may include:

• Partial Hospitalization Programs (PHP)
• Intensive Outpatient Programs (IOP)
• Outpatient Programs (OP)
• Telehealth Services

Admission into any program is subject to clinical assessment, program availability, medical necessity, insurance eligibility, and other applicable requirements.

Participation in treatment is not guaranteed by accessing this Website or submitting information through any form.

You agree to use this Website only for lawful purposes. You agree not to:

• Violate any applicable federal, state, or local law
• Attempt to gain unauthorized access to any portion of the Website
• Interfere with the operation or security of the Website
• Upload malicious code, malware, or harmful content
• Use the Website in a manner that infringes upon the rights of others
• Copy, reproduce, distribute, modify, or exploit Website content without prior written permission

All content on this Website, including but not limited to text, graphics, logos, images, videos, icons, designs, software, and website layout, is the property of Lumen Mental Harmony LLC or its licensors and is protected by United States copyright, trademark, and intellectual property laws.

No content may be reproduced, distributed, transmitted, displayed, or otherwise used without prior written authorization.

We respect your privacy and are committed to protecting personal information submitted through this Website. Please review our Privacy Policy for detailed information regarding how information is collected, used, and protected.

Submitting information through this Website does not establish a provider-patient relationship.

Information submitted through insurance verification forms is used solely to determine potential insurance benefits and treatment coverage.

Submission of an insurance verification request:

• Does not guarantee treatment eligibility
• Does not guarantee insurance coverage
• Does not create a provider-patient relationship
• Does not obligate you to enroll in treatment

Coverage determinations remain subject to your insurance carrier's policies and requirements.

This Website may contain links to third-party websites or services. These links are provided solely for convenience and informational purposes. Lumen Mental Harmony LLC does not endorse and is not responsible for the content, privacy practices, or availability of third-party websites. Accessing third-party websites is done at your own risk.

This Website and all content are provided on an "as is" and "as available" basis. Lumen Mental Harmony LLC makes no warranties, express or implied, regarding website availability, accuracy of content, reliability of information, freedom from errors or interruptions, or freedom from viruses or harmful components.

Your use of the Website is at your own risk.

To the fullest extent permitted by law, Lumen Mental Harmony LLC, its owners, officers, employees, contractors, affiliates, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from use of or inability to use the Website, reliance on Website content, technical issues or service interruptions, unauthorized access to information, or third-party websites or services.

You agree to defend, indemnify, and hold harmless Lumen Mental Harmony LLC and its affiliates, employees, officers, contractors, and representatives from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms of Use, misuse of the Website, or violation of applicable laws or regulations.

Lumen Mental Harmony LLC reserves the right to modify these Terms of Use at any time. Changes become effective immediately upon posting to this Website.

Your continued use of the Website following any updates constitutes acceptance of the revised Terms.

These Terms of Use shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict-of-law principles.

Any disputes arising from the use of this Website shall be resolved in the appropriate state or federal courts located within California.